Diabos Quality Policy
DIABOS believes that one seldom improves quality by cutting costs, but can often cut costs by improving quality. There can be no economy where there is no efficiency.
DIABOS is committed to direct its resources and efforts to provide the highest quality of Disbursement Accounting services to help its customers simplify processes and save costs, and thereby, continually achieve or exceed customer satisfaction.
We will achieve these goals through
- Continual improvement of our software and services through research and innovation;
- Continual monitoring and improving of our processes to meet customers’ dynamic needs;
- Providing customer-centric, cost-effective, timely, and qualitative disbursement accounting solutions;
- Ensuring adherence to compliance;
- Maintaining confidentiality of customers’ data;
- Accepting customer feedback, both positive and negative, and taking swift corrective actions as necessary;
- Training our staff regularly so they are better equipped to understand and meet customer requirements;
- Making no compromise in the quality of our service; and by
- Adhering to our core competencies.