Information and Communication Technology (ICT) systems are vital to our Services and support for Disbursement Accounting & related business activities. Our ICT systems directly support every employee, client, agent, vendor, and other stakeholders. These systems, which include DIABOS applications, functionality, and infrastructure, support our fundamental business activities and that of our clients.
DIABOS is committed to deliver reliable, robust, accessible, flexible, and cost-efficient ICT services to the DIABOS users. We ensure our ICT standards adhere to best industry practices and strive to maintain a secure IT environment at our SOC 2, Type II audited facility located in Pune, India. The data centre safety includes high-end surveillance equipment, security guards, visitor logs, and access cards, with fully redundant IP connections, independent connections to T1 access providers, redundant external and internal power supplies, daily security scans, and encrypted offsite backups.
As a part of our compliance procedures, and to combat emerging security risks surrounding our data and services, DIABOS undergoes the ISAE 3402/ SSAE 16 SOC 1 Type 2 audit (for design and control implementation) undertaken by KPMG. DIABOS also deploys services of external interdependent IT partners who check and maintains logs of our database and usage information besides conducting security tests for every application release.
Network updating and vulnerability testing tasks are undertaken on a regular basis. Your transaction records are encoded using bar-code technology. The records are safe and accessible only to authorized personnel.
We conduct regular workshops with the database maintenance team and the online team to keep them abreast of possible frauds they could encounter including masking of emails, telephone requests, cross-linking of sites, etc. This training is also overseen by the DIABOS Compliance Cell. Besides the standard security protocol and industry best practices, we train our employees at every level with data security measures.