Privacy policy

Privacy Policy

We are committed to protect and preserve the privacy of our users and visitors when using Diabos mobile application or visiting site or communicating electronically with us.

This policy sets out how we process the personal data we collect from users or that users provide to us through our mobile application or website. We confirm that we will keep users’ information secure and that we will comply fully with all applicable privacy law, legislation and regulations. Please read the following carefully to understand how the personal data has been treated that you choose to provide to us, or that we collect from you when users use or just visit this mobile application or our website.

Sources and Categories of Person al Data Concerned The information we obtain from users while registering with us is in the context of trade relationships. This consist of the business information inclusive with personal information like,

Personal data: Name, address, e-mail id, contact number(s), Special categories: We do not seek to collect or otherwise Process your Sensitive Personal Information. Where we need to Process your Sensitive Personal Information for legitimate purposes, we do so in accordance with applicable laws. The Services are not intended for use by children.

We do not collect or otherwise Process Personal Information about race, religion, sexual orientation or health or any other information that may be deemed to be sensitive under Data Empowerment and Protection Architecture (collectively, “Sensitive Personal Information”) in the ordinary course of our trade.

Our Services: We use information we have to operate and provide our Services, including providing customer support; completing purchases or transactions; improving, fixing, and customizing our Services;

Customer Support And Other Communications: When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues.

Usage recommendations: This site is not intended for use by children or data subjects below the age of 18 years.

In cases where a user shares personal information which is not for registration purposes; We do not collect such personal information for any purpose other than responding to the query raiser (for example, to respond to User’s questions or provide subscriptions that users have chosen). If a user chooses to provide us with personal information – like filling out a Contact Us form, with an e-mail address and pin code, and submitting it to us through the website—we use that information to respond to your message and to help get you the information the user has requested. We only share the information the user gives us with other government entities if the user's queries are persistent to the entity otherwise required legally.

Purpose of processing your data and Legal Basis of Processing Data This site utilizes personal data for the purpose of delivering products, services and responding to user’s queries.

This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.

What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the websites. Cookies can be “persistent” or “session”.
“We do not use persistent cookies on our websites”

Persistent Cookies
A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user made on the website (or in some cases across different websites) to be remembered. We use persistent cookies to save your login information for future logins to the website.

Session Cookies
A session cookie allows the website to link your actions during a browser session. We use session cookies to enable certain features of the website, to better understand how you interact with the website and to monitor aggregate usage by users and web traffic routing on the website. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the website and then close your browser.

We do collect technical information when users visit, to make users’ visit seamless. The section below explains how we handle and collect information when you visit our website.

Security and disclosure of your information
Any information users provide to us will either be emailed directly to us or may be stored on a secure server located near Mumbai within India. We use a trusted (third-party) hosting provider who is compliant to IT Act 2000 requirements to facilitate the running and availability management. They meet high data protection and security standards and are bound by contract to keep any information they process on our behalf as confidential. Any data that may be collected through this website is kept secure and only processed in the manner we instruct them to. Third-party cannot access, provide, rectify or delete any data that they store on our behalf without permission.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect users’ personal data, we cannot guarantee the security of user data transmitted to our site; any transmission is at users’ own risk. Once we receive users’ information, we will use strict procedures and security features to prevent unauthorized access.

Safety, Security, And Integrity: Safety, security and integrity are an integral part of our Services. We use information we have to verify accounts and activity; combat harmful conduct; protect users against bad experiences and spam; and promote safety, security and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally.

Hyper Linking Policy
At many places in this website, you shall find links to other our product websites/portals. The links have been placed for your convenience. We are responsible for the contents and reliability of the linked websites and do endorse the views expressed in them. We guarantee that these links will work all the time and we have control over availability of linked pages.

User rights – access to your personal data
Users have the right to ensure that personal data is being processed lawfully (“Subject Access Right”). User subject access rights can be exercised in accordance with Data Empowerment and Prevention Architecture and Indian IT Act 2000. Any subject access request must be made in writing to DIABOS Global FZE on email id [email protected]

No Third-Party Banner Ads: We still do not allow third-party banner ads on our Services. We have no intention to introduce them, but if we ever do, we will update this Privacy Policy.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.